GB/T 26992-2011 Translated English of Chinese Standard. (GBT 26992-2011, GB/T26992-2011, GBT26992-2011): Specification for services on theme parkhttps://www.chinesestandard.net, 10. 8. 2018 - 15 strán (strany) This Standard specifies the term and definition, basic requirements, theme scenes, service delivery, safety and emergency, complaint handling and satisfaction evaluation for services on theme parks. This Standard applies to services and management of theme parks. |
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activities amount of tourists amusement project Changzhou complaint and emergency Complaint handling consultation disinfected electronic emergencies and accidents emergency rescue entrance for tourists equip with facilities garbage guide the tourists handling and satisfaction instructions interact luggage storage place luggage storage service maintain the order management systems meet the requirements merchandise display needs of tourists number of tourists parking lot garage performance place rain shelters referenced document reflect the theme relevant service requirements of GB/T responsible rest facilities row partitions Safety and emergency satisfaction evaluation service delivery service personnel service quality services on theme Shopping and catering shopping place sightseeing specially-assigned person specific theme cultural standard and eye-catching storage and drawing sun and rain term and definition theme cultural atmosphere theme cultural characteristics theme cultural connotation theme elements theme park Theme scenes ticket checking gate ticket checking service tour area tour guide Tour transportation service tourist complaint tourists to participate