Develop your assertiveness
Develop Your Assertiveness offers basic techniques on how to become more assertive, build self-confidence and thus improve career prospects and enhance social life. Assertiveness does not come naturally to all and this book will help readers to achieve greater work effectiveness and productivity, greater control of their daily activities and overcome stressful work situations
1 online resource (vi, 128 pages)
9780749451769, 9780749448219, 0749451769, 0749448210
170933314
Introduction
To be or not to be
Prepare to assert yourself
Positive thinking
Rights and wrongs
Now and then
Now see hear
Body talk
Relationships
Words and phrases
Power
Yes and no
Problem people
Tricky situations
Conclusion
"The Sunday times."